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Performance Management

Performance Management

Overview and Aims

The overall purpose of the programme is to provide knowledge and understanding of the role of performance management in supporting organisational objectives, the core concepts and processes of performance management and the approaches adopted in different organisational contexts.

It specifically aims to:3

Develop an understanding of the strategic nature of performance management and its contribution to high performance working and organisational performance.

Critically examine the theoretical concepts which inform performance management and the extent of any gap between theory and practice through an examination of the issues that can arise in its application.

Evaluate the different approaches to managing performance management, their effectiveness in different workplace contexts and the impact of the business environment.

Appreciate the principles and practice of aligning corporate and individual and/or team objectives to achieve desired organisational outcomes through processes of individual performance review, development and reward.

Explore the respective roles and responsibilities of senior and line management in the development and application of performance management processes.

Programme Content

Performance management as part of strategic management.

The contribution of performance management in defining, communicating and supporting engagement with organisational strategic goals and high performance working.

Performance management policies and practices, their design and development and evaluation of their effectiveness and limitations

Setting performance expectations, measuring, reviewing and assessing performance outcomes, issues of equity and organisational justice

Issues of performance improvement and managing different levels of contribution including sanctions for under performance.

Responsibilities of line managers and a focus on the skills of employee appraisal, coaching, counselling, mentoring, handling underperformance and managing employee expectations